At Heardex, we’re committed to delivering not just top-quality products, but outstanding customer service too. Whether you need assistance with your order, have questions about a product, or require help with a return, our team is here to support you every step of the way.
Email Support
If you have any questions or concerns, feel free to reach out to our customer support team at support@heardex.store. We aim to provide thorough, personalized responses within 24 hours, ensuring your issue is addressed quickly and professionally.
Live Chat Support
For immediate assistance, our live chat feature is available 24/7. You can find the chat option at the bottom right corner of our website. Our team is ready to help with anything from order tracking to product recommendations, offering fast and friendly responses at any time of day.
STAY CONNECTED WITH US
Join our online community and stay updated on everything happening at Heardex. Follow us on our social media platforms for exclusive offers, expert DIY tips, and new product releases.
Facebook: Like our page for real-time updates, helpful insights, and promotions you won’t want to miss. Heardex | Facebook
Pinterest: Explore creative DIY ideas, tool guides, and home improvement inspiration. Heardex | Pinterest
SHARE YOUR FEEDBACK
We value your input and believe in growing through your suggestions. If you have any thoughts on how we can improve, let us know. You can send your feedback by email or use the contact form available on our website.
Feedback Form
We encourage all customers to take a moment to complete our feedback form. Your comments help us improve and ensure we’re meeting your expectations every step of the way. Thank you for helping us build a better Heardex.
SHIPPING AND DELIVERY INFORMATION
We understand how important timely delivery is. That’s why we work hard to ensure your order is processed and shipped as quickly as possible.
Handling Time
Orders are typically processed within 1 to 3 business days, Monday through Friday. This includes verifying payment and preparing your order for shipping with care and attention.
Transit Time
Once your order is dispatched, standard shipping typically takes 2 to 4 business days, depending on your location and the shipping option selected at checkout.
Delivery Time
The total delivery window, including both handling and transit, is usually between 3 to 7 business days. This may vary slightly based on order volume and your specific region.
Order Cut-Off Time
Orders placed after 4:00 PM Eastern Standard Time will be processed on the next business day. Placing your order earlier in the day helps ensure it moves through our system faster and gets to you sooner.
For More Information:
Business Name: Heardex
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +1 (571) 684-7084
Business Mail: support@heardex.store
Business Address: 4439 Girl Scout Ln, Friendswood, TX 77546, United States