Privacy Policy
At Heardex, we value your privacy and are committed to protecting your personal information. This policy outlines what data we collect, how we use it, and the measures we take to ensure it stays secure. By using our website, you agree to the terms described below.
What Information Do We Collect?
We collect information from you when you sign up on our site, place an order, or subscribe to our newsletter. You can browse our website anonymously, but if you choose to register, make a purchase, or subscribe, we may ask for your name, email address, phone number, mailing address, and payment information. This data allows us to complete transactions, deliver products and services, and stay in touch with you.
How Do We Use Your Information?
The information we gather is used in a few key ways:
To process your orders. Your data enables us to complete purchases, ship your products, and provide customer support. We don’t sell, trade, or share your personal information without your explicit consent, except when working with trusted service providers like payment processors or delivery companies. These partners only receive the information necessary to fulfill your request and are bound to maintain its confidentiality.
To communicate with you. We may use your email address to send confirmations, respond to inquiries, or share updates about your order. If you opt in, we might also send occasional promotional emails with offers, new product releases, or updates about our services. You can unsubscribe from these emails at any time.
How Do We Protect Your Information?
Security is a top priority. We use secure servers and SSL (Secure Socket Layer) technology to protect sensitive data during transmission. Once received, your information is encrypted and stored securely. Only authorized personnel with special access rights can view this information.
To further protect your privacy, we do not store credit card or financial data on our servers after a transaction is complete.
Do We Use Cookies?
Yes. Cookies are small text files stored on your device through your browser. They help us recognize your preferences, track your activity on our site, and improve your overall experience. Cookies allow us to remember items in your shopping cart and personalize site content.
You can control or disable cookies through your browser settings. Please note that some site features may not function properly without cookies.
Automatically Collected Data
When you visit Heardex, our servers may log technical details such as your IP address, browser type, device, and referring page. We also track actions on the site—like the pages you view, time spent, and links clicked—to help us understand how visitors use our platform.
This data is used solely for analytics and site optimization. We do not link this information to any personal data unless you’ve explicitly provided it.
Google Analytics and AdWords Remarketing
We use Google Analytics and Google AdWords Remarketing to track how people interact with our website and to improve our advertising efforts. This helps us serve ads that are more relevant to you based on your past visits to our site.
These services use cookies to collect non-personally identifiable information. You can opt out of Google’s advertising features using your Google Ads Settings or the Google Analytics Opt-Out Browser Add-on.
Do We Share Information with Third Parties?
We don’t sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who help us run our business and deliver your orders. These companies are contractually obligated to keep your information private and secure.
We may also release your information if legally required to do so, such as to comply with a court order or enforce our site policies. We may share non-personally identifiable data with third parties for analytics, marketing, or research purposes.
Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal data from anyone under 13. Our site and services are intended for users over the age of 13. If we discover that we’ve accidentally collected information from a child under 13, we will delete it as soon as possible.
Online Policy Only
This privacy policy applies strictly to data collected through our website and not to information gathered offline or through other channels. By using the Heardex website, you agree to the practices described in this policy.
Consent
By accessing or using our site, you consent to our privacy policy and the collection, use, and sharing of your information as described here.
Changes to Our Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to check back occasionally to stay informed about how we protect your data.
This policy was last updated on 05/23/2025.
Contacting Us
If you have any questions or concerns about this privacy policy or how your data is handled, feel free to reach out to us at support@heardex.store. We’re here to help.
For More Information:
Business Name: Heardex
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +1 (571) 684-7084
Business Mail: support@heardex.store
Business Address: 4439 Girl Scout Ln, Friendswood, TX 77546, United States